A few weeks ago, I managed to catch the Alexander McQueen exhibit at the Met, two days before it closed. In total, approximately 660,000 people visited the show during its run, and in the final weeks, some waited as many as six hours to get in. My total wait time of 1 hour and 52 minutes was modest in comparison.
I was struck by the ambiance of the main atrium of the Met, around which the massive line wrapped twice, so I caught some of the noise on tape. It got me thinking about the mental experience of hundreds of people waiting in a line:
By the way — it was totally worth the wait.
